Ultramarathon Running Store > About Us / Contact Us
Our mission is to always try our very best to provide you and all ultra runners with the latest and best trail running / ultra running products, at the best value and with excellent customer service (see our reviews). To keep improving our ultra running store and our service. In addition, to keep on supporting international and UK ultra running including both elite and hobbyist ultra runners, race organisers and ultra-related website owners too.
Our specialist store for ultra runners and those aspiring to run ultra distances is now based in Bristol. We stock only a niche range of clothing, gear and equipment, selected for the specific demands and high expectations of ultra distance runners, for long training runs and high mileage events on the trail, road and track - each product is chosen based on a technical feature or function that can offer a useful benefit or advantage to an ultra runner.
Ultramarathon Running Store is online only at this moment.
- fast same-day dispatch and delivery including guaranteed tracked Next Day / Saturday Next Day options.
- DHL Worldwide Express for super quick international delivery.
- Free UK delivery option for orders over £65.
- 100% no quibble 100-days returns policy.
- Free UK tracked return label included in every package. Get return items collected from your doorstep by Royal Mail for no added cost with Parcel Collect.
- refunds, exchanges and credits made within 24-48 hours of receipt of your package.
- highest possible Norton secured payment (Extended Validation 'Green Bar' SSL Certificate) that accepts Visa / Mastercard as well as American Express and PayPal.
We deliver to Republic of Ireland, Northern Ireland, Scotland, Wales, England, Channel Islands - Jersey, Guernsey etc. and the rest of the United Kingdom including Isle of Man, Isle of Wight, Scottish Islands and Highlands, Shetlands, Orkney Islands, Sark, Herm and BFPO addresses. We ship internationally to most countries across Europe, Asia, Oceania and America - USA, Canada etc.
Contact UsFor returns or delivery questions see here in the first case. We also have a Frequently Asked Questions page here. For the fastest response we recommend to email Keith on [email protected] for support. Alternatively use the Contact Form or the Live Chat function, which can be found on the bottom right hand side of your screen. We can also be contacted on Facebook Messenger. If you have a suggestion or any feedback to help us improve our ultra running store it will be appreciated.
We are an online only, nimble lifestyle company at this moment. During busy periods we may be unable to answer the telephone for a period of time. We often run, support events or just be stuck in the warehouse during the daytime. Thank you for understanding.
ReviewsLooking for Ultramarathon Running Store reviews? To read reviews, or to rate or review UMRS yourself (thank you), please visit Google, Trustpilot and Facebook
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Warehouse AddressULTRAMARATHONRUNNING Ltd
Unit 8 Aldermoor Way
Longwell Green Trade Park
Our location is a warehouse and we are online only i.e we do not have a showroom at this moment.
Warehouse Opening HoursMonday (Christmas Day): Closed
Tuesday (Boxing Day): Closed
Wednesday: 9am - 4pm
Thursday: 9am - 4pm
Friday: 9am - 4pm
Monday (New Years Day): Closed
Registered company number: 07999385
Registered VAT number: 131 2908 42
Shop with ConfidenceAt Ultramarathon Running Store we want you to shop with confidence and that's why you'll find shopping with us is easy, hassle free and reliable. So, from our fast and reliable delivery service through to our easy no-quibble returns policy, we are dedicated to providing ultra runners with the best shopping experience and dependable customer service.
Problem-solving AdviceWe are proud of our friendly, knowledgeable and responsive service. Whatever your level or ability in trail running or ultra running, we're here to help guide and advise you.
Meet the Founder & OwnerKeith Godden is an experienced, yet an undeniably average mid to back of the pack ultra runner! His first ultra distance race was the 2008 Thames Meander, followed soon after by the London to Brighton. Bitten by the ultra bug he realised race information and resources were hard to find and so began building some simple lists on ultramarathonrunning.com - an ultra running resource and global calendar of ultra marathon races. It has over 800 listed ultra races, although maintenance of that site has fallen behind recently!
Ultra running events that Keith has participated in (not necassarily finished!) are, in no particular order, the Grand Union Canal Race, Hull 24 Hour, London to Brighton, Caesars Camp 100, South Downs Way 100, Thames Path 100, Thames Ring 250, Thames Trot, Stort 30, the ONER, Viking Way Ultra and others.
Keith's hometown is Bristol, has a degree in Mechanical Engineering, is a qualified skydiver and lived in Japan for some years. Following a career in mechanical engineering and sales & marketing fields, he followed his passion for ultra running and opened Ultramarathon Running Store in the Spring of 2012; initially operating from his spare bedroom and the garage! His daughter is a strong swimmer and occasional runner and his wife now a mental health advocate following a long stint as a primary school head teacher. His favourite runs are with his dog, a Hungarian Viszla.
Keith is the founder of Canalrace C.I.C., a not for profit volunteer organisation that organises the Canalslam series of canal race events including the Grand Union Canal 145 mile Race.